Client Services

Prior to September 1995, certain non-medical health services, such as transportation, accommodations and translation services, were contracted out and administered under other organizations. In March 1993, direction was given by NAN Chiefs (Resolution 93/16) to establish a coordination and communication system which ensures such organizations delivering these services involve and work in cooperation with SLFNHA.

SLFNHA developed a Comprehensive Client Services Department (CSD) Proposal and was approved by NAN (Resolution 94/67) on November 30, 1994 for submission to Medical Services Branch for negotiation. The proposal was submitted in January 1995. Approval was received during the summer of 1995 and the implementation took effect that September.

The Client Services Department provides non-medical health care services for First Nation clients travelling to Sioux Lookout and other urban centers for medical appointments.

In 2008, construction of a new 100-bed hostel facility commenced. The new 38,000 sq. ft. facility houses food services, a domestic kitchen, a family lounge area, recreation and social programs and continues to provide Client Advocacy and Support as well as transportation to the Sioux Lookout Meno Ya Win Health Centre and the airport.

In early 2019 SLFNHA  acquired the former Days Inn hotel located on #3 Sturgeon Road. The building’s use will act as an expansion to the Jeremiah McKay Kabayshewekamik. The new building will be referred to as Jeremiah McKay Kabayshewekamik II (JMK II).

Hostel / Accommodations

Hostel / Accommodations

Jeremiah McKay Kabayshewekamik hostel creates a warm, welcoming and secure residence for clients.

Transportation Program


Provides rides for clients to medical appointments and trips to the pharmacy for prescription pickups.


Meals /

Miichim offers traditional foods to patients at Sioux Lookout Meno Ya Win Health Centre.

Client Advocacy & Support

Client Advocacy & Support

We are dedicated to providing support to our clients, and will assist with any issues with services.

Discharge Coordination


Learn more about Medical Transportation Benefits under the NHIB Health Benefits Program.