The Medical Office Administrative Assistant is responsible for performing a variety of administrative duties to Physicians and Northern Clinic services

The Medical Office Administrative Assistant will report directly to the Medical Office Supervisor

Who can apply: Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Applicants must possess:

• Diploma or certificate in Medical Office Administrative Assistant or equivalent;
• Previous experience (minimum 1- 2 years) in a Medical Office
• Proficient with medical terminology
• Proficient keyboarding skills
• Proficient computer skills; Microsoft Office
• Possess excellent interpersonal and communication skills (both verbal and written)
• Previous experience working within an electronic medical record
• Strong knowledge of medical office practices and procedures
• Ability to maintain effective working relationships with patients, medical and clinic staff and the general public
• Ability to work independently in a fast-paced work environment
• Ability to work in an office environment where work tasks for the day are multiple, interruptive, and priority changing
• Superior time management and organizational skills; very detail orientated
• Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities
• Must be willing to relocate and/or live in Sioux Lookout

Responsibilities:

1. Provide day to day medical office administrative support to Physicians, other health professionals, residents/leaners and administrative staff
2. Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Patients and any other Health Care Services/Agencies
3. Data enter and maintain current health records within the Electronic Medical Record (EMR)
4. Assist/Complete any inquiry from within the circle of care
5. Processing referral letters, which would include formatting, editing, editing for spelling and grammar, conciseness and accuracy, sending and follow up
6. Set up patient appointment dates and times as needed
7. Electronic filing and management of patient charts
8. Contribute to the creation and maintain of office policies and procedures.
9. Ongoing office duties i.e. Faxing, shredding, filing, mail, office supplies, etc.
10. Maintaining strict patient confidentiality and adhere to policies and procedures in regard to the Privacy Act
11.  Any other duties assigned