Quality Improvement/Decision Support Specialist

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Quality Improvement/Decision Support Specialist

Sioux Lookout First Nations Health Authority (SLFNHA) is an organization which has a mandate to coordinate the delivery of health services to the First Nations communities in the Sioux Lookout Zone. The Quality Improvement/Decision Support Specialist is responsible for supporting the Primary Care Team in their planning, data standards, data cleansing, data retrieval, report creation and analysis of data.

The Quality Improvement/Decision Support Specialist is directly accountable to the Director, Primary Care Team.

Who can apply: Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Salary range starting from $63,310 to a maximum of $81,483/yearly

Applicants must possess:

  • A university degree in a related discipline (Business Administration, Statistics, Health Sciences or Information Management) or equivalent education and experience.
  • Minimum of three (3) years’ work experience in a health or social services environment, specifically working in planning and/or data management.
  • Understanding of primary care and multidisciplinary team-based approaches to health care delivery.
  • Knowledgeable of First Nations’ people, history, culture, health priorities and social issues.
  • Demonstrated expertise in data quality and clinical information management best practices in primary care.
  • Effective communication skills with individuals at all levels of the organization.
  • Effective written and verbal communication skills as well as presentation skills.
  • Excellent organizational and project management skills with attention to detail.
  • Experience working within a database, including entering and extracting data.
  • Excellent analytical skills.
  • Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, Adobe products and email.
  • Ability to function effectively during periods of rapid change and transition.
  • Must be willing to travel by various modes.
  • Must be willing to relocate and live in Sioux Lookout (or within a daily commuting distance).
  • Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
  • Experience working with Report Writing software or Statistical Analysis packages (SSRS, SSIS, SSAS or Crystal Reports) would be an asset.
  • Strong applied knowledge of one or more EMR systems would be an asset.

Duties and Responsibilities:

 Collaborate & effectively work with all members of the Primary Care Team and other departments within SLFNHA and external organizations.

  • Work collaboratively with the SLAPCT Management Team to identify information needs of the team and to continually revise data output to address those needs.
  • Support complete and accurate data entry by developing and implementing systems and protocols and by training staff to use established procedures.
  • Creation and analysis of reports and statistics used in decision support or other business projects.
  • Reviewing, improving, implementing and monitoring process improvement initiations.
  • Providing analysis and reports as needed to the SLAPCT Senior Management.
  • Lead the development of data standardization and data input protocols;
  • Work with other decision support specialists on data harmonization and community-based needs assessments.
  • Supports SLAPCT Senior Management in meeting data related accountability requirements from the funders.
  • Serves as a subject matter expert in data integrity and leads the analysis of data quality issues, using problem-solving methodologies to recommend corrective and preventative action
  • Collaborates closely with multi-disciplinary teams engaged in quality improvement to identify performance measurement information and data quality needs.
  • Supports management decision making by developing, generating, analyzing and interpreting extracted health information.
  • Verify extracted data against source documentation and develop standard operating procedures for data cleaning
  • Assesses the underlying causes of poor data quality and leads the identification and implementation of data quality improvement initiatives
  • Ensure high quality data is available for extraction as needed by developing and implementing systems to identify, track, correct and prevent errors.
  • Develop data feedback reports and data checking routines
  • Communicate data quality issues to leadership in a timely and accurate manner
  • Provide consultative and analytical support regarding the collection, interpretation, analysis and presentation of data to help teams ensure that clinical information management practices support best practice standards
  • Handling of sensitive/confidential material strictly in confidence in accordance with office policy/PIPEDA/PHIPA
  • Provide assistance when requested and any other duties assigned.

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To apply for this job email your details to human.resources@slfnha.com

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