Northern Clinic Receptionist/Clerk Interpreter

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Northern Clinic Receptionist/Clerk Interpreter

Reporting to the Patient Navigator, the Receptionist/Clerk Interpreter will be responsible for reception duties including welcoming registration of clients of the Northern Clinic as well as performing a variety of clerical support services. Assisting the First Nations clients through communication in their first dialect. Providing interpreting services between Health Care Professional and clients at the Northern Clinic.

The Northern Clinic Receptionist/Clerk Interpreter will be directly accountable to the Patient Navigator.

The annual salary range for this position is $52,078 to $63,404.

Who can apply:
Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Applicants must possess:

  • Minimum Grade 12 or equivalent
  • Certificate/Diploma in Medical Office Assistant program or equivalent an asset
  • Minimum 1-year receptionist/secretarial experience
  • Ability to speak in one of the First Nations Dialects in the Sioux Lookout Zone is required
  • Medical terminology and medical transcription experience an asset
  • Proficient keyboarding skills
  • Experience working with an Electronic Medical Record/Scheduling Database
  • Knowledge of Microsoft Office
  • Must be familiar with working with Personal Health Information/Privacy, PHIPA
  • Excellent communication skills (both written and oral);
  • Ability to maintain effective working relationships with patients, medical and clinic staff and the public;
  • Must have experience and understanding of Native culture, and of the geographic realities and social conditions within remote First Nation Communities;
  • Excellent time management and organizational skills;
  • Ability to work independently;
  • Must be willing and able to relocate to Sioux Lookout.

Responsibilities:

  • Acknowledge arriving patients in a prompt and helpful manner
  • Booking, coordinating and scheduling patient appointments with the ability to prioritize appointments according to patient needs and physician clinic schedules
  • Overseeing the waiting area
  • Coordinating patient movements between departments
  • Informs patient concerns and/or irregularities to Patient Navigator, nursing or Clinic Manager
  • Operating the appointment clinic switchboard by responding to incoming calls, taking and relaying messages, communicating information and responding to emergency calls according to established procedures
  • Interpret verbal information provided by physicians, support staff, visitors and community members
  • Explaining preparations necessary for diagnostic tests and/or treatments ordered by the Physician
  • Actively empower patients to participate in their health care decision by providing information and teaching in their first language
  • Prepare and deliver requisitions
  • Label and deliver laboratory specimens
  • Transcribe physicians’ orders
  • Perform routine clerical tasks such as copying, faxing, filing
  • Handling of sensitive/confidential material strictly in confidence in accordance with office policy
  • Ordering and stocking of supplies
  • Provide orientation as required
  • Perform other related administration duties as needed

Job Application Form


Careers Form

Careers Form

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Sioux Lookout First Nations Health Authority focuses on hiring qualified First Nation employees where possible. Self-identification is voluntary, the information is used to assist SLFNHA in hiring SLFNHA community members where possible and to help support candidates applying for roles. Do you self-identify as Indigenous?
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To apply for this job email your details to human.resources@slfnha.com

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