Manager, Outpatient Mental Health Service
Nodin’s Outpatient Mental Health Service (OMHS) assists persons who under serious distress have engaged in risky unsafe behaviours due to inability to cope as a result of immediate or historical factors. Using an interdisciplinary team approach to care, integrating multiple disciplines through collaboration to ensure clients receive the best care. The team devises a coordinated care plan, working together to help clients enhance coping skills etc. to deal more effectively with direct/intergenerational trauma and life’s difficulties. The goal is to break the cycle of self-harm and improve mental wellness. The large multi-disciplinary team provides case management, cultural support and teachings, mental health counselling, substance abuse counselling, crisis management and safety planning, art therapy, psychological care etc.
The Manager of Nodin’s Outpatient Mental Health Service plans, develops, manages and oversees the mental health care program operations and service. The Manager develops operational and administrative policies, procedures, standards and objectives; serves in a consultative role to management, community-based organizations and providers; participates in strategic planning; develops and monitors program budgets and work plans; and performs other related duties. The Manager will carry a small caseload as necessary. This position is also the clinical lead for all other Nodin Managers of other clinical service areas, to obtain clinical consultation and final direction on more complex/difficult cases.
The Manager of Nodin’s Outpatient Mental Health Service reports to the Director of Nodin Mental Health Services.
Salary Range with MSW: $92,894 – $119,559 per annum; with PsyD/PhD: $106,911 – $137,600 per annum
Who can apply: Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)
Applicants must possess:
• Minimum education is a Master’s Degree in Social Work or Clinical Psychology, or PsyD/PhD in Psychology from an accredited institution
• Registered with professional body in Ontario
• Will consider a psychological associate with a condition of employment to obtain a PsyD/PsyD in a timeframe acceptable by employer
• Minimum five (5) years of direct clinical experience in the area of mental health
• Supervisory/management and/or practice management experience required
• Superb interpersonal skills and relationship building skills
• Ability to exhibit a high level of organizational skills, prioritizing and multi-tasking skills in a highly active work environment with multiple priorities with strict deadlines
• Critical thinking skills, innovative solutions to simple and complex issues
• Negotiation and influencing skills; strong conflict management skills
• Demonstrated experience or good knowledge of techniques for developing, planning, implementing, monitoring and evaluation; innovative thinker
• Ability to effect change and help teams manage effectively during change
• Must be skilled in finance including how to create a budget and manage budgets effectively
• Proficiency in computer, typing, word processing skills, and previous experience with EMR an asset
• Excellent written and verbal communication skills
• Superior data management, analytical, report and proposal writing skills
• Extensive knowledge and assessment/counselling experience with mental health and addictions; assessing and counselling clients in areas related to high-risk, trauma, addictions, PTSD, and mental health
• Knowledgeable of First Nations’ people, history, culture, health priorities and social issues; ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset
• Must be willing to travel to First Nation communities when necessary, and hold a valid driver’s license
• Must live in Sioux Lookout
• Must be able to work flexible hours/on-call afterhours/weekends as needed
• Must be able to handle sensitive/confidential material in accordance with SLFNHA policies and procedures and PHIPA
Roles and Responsibilities:
• Manages a multi-disciplinary team and fully accountable for all personnel matters including hiring, coaching, training, performance evaluations, disciplinary actions etc.
• Provides oversight, direction, and clinical leadership in all facets of the delivery of service to provide maximum in efficiency and quality to consumers and partners.
• Manages the daily operations and work activities of staff on the team providing supervision, motivation and direction.
• Reviews all referrals and holds case management meetings for assignment of cases.
• Holds regular individual supervision meetings to assess work and performance; teach; give direction, provide information, discuss any issues, ensure consistent application of clinical standards, discuss techniques used on cases; case progress; and provide clinical direction.
• Assuring proper staffing levels are maintained at all times to ensure safe and therapeutic patient care.
• Contract management (i.e. negotiating, planning, contract creation, execution, administration, and monitoring compliance with terms/conditions).
• Administering, monitoring, and ensuring staff adhere to organizational policies and procedures.
• Planning, developing and implementing systems that positively impact the ability to perform the work and fulfill the goals of the service efficiently and effectively.
• Providing effective problem solving and conflict resolution as required.
• Short-term and long-term strategic planning; creating workplans to reach service objectives and enhance program.
• Composing new job descriptions as required.
• Planning and writing proposals.
• Ensuring there is always strong multi-disciplinary team collaboration.
• Utilization management (e.g. review of service to ensure clients are receiving at or above quality standards, case reviews, check client records, speak with patients and care providers regarding treatment, ensure there is response to plans of care etc).
• Making sure all required documentation is completed by team members in an accurate and timely manner.
• Collaborating with partners and ensuring all team members are doing the same to strategize on how best to help clients.
• Ensuring team members make referrals as necessary to other services.
• Conducting monthly information sharing meetings with staff.
• Ensuring communication practices are clear and in place.
• Action community concerns and requests appropriately.
• Providing statistical data and other operational program reports and information as required by Director.
• Overseeing the budget and fulfilling all funding reporting requirements.
• Developing Standard Clinical Operating Procedures for the unit.
• Carry a small caseload as necessary
• Clinical lead for all other Nodin Managers of other clinical service areas, to obtain clinical consultation and final direction on more complex/difficult cases.
• Sit on relevant working groups or advisory committees.
• Other duties that may be deemed necessary by immediate supervisor.
As per policy, applicants should note that COVID-19 Immunization is a condition of employment within SLFNHA.
Closing date: open until filled
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