Health Services Navigation Lead

Share This:

Health Services Navigation Lead

The Health Services Coordination Unit will be responsible for addressing immediate urgent coordination needs to improve access to care and improve coordination between service providers. The Coordination Unit will also be responsible the research, engagement, and model development to design and implement a comprehensive coordination system to strengthen the circle of care and ensure a supportive client-centered approach.

The Health Services Navigation Lead is responsible for providing administrative guidance and information to partners and clients on the various aspects of the Health Services Coordination Unit. The Health Services Navigation Lead will also be responsible for exchanging information in person, by email, and telephone with staff, service providers, health professionals, health authorities, government agencies, First Nations, and NIHB regional staff and clients.

The Health Services Navigation Lead is directly accountable to the Health Services Coordination Administrator.

Salary $63,310 – $81,483/annual

Who can apply: Persons of First Nations ancestry will be given preference (s.16 (1) CHRA))


• Minimum Grade 12 and/or post-secondary education in a health services field or equivalent working experience.
• Recent experience or knowledge of the health care system and community-based resources.
• Experience working both independently and, in a collaborative, and team environment.
• Experience working with Indigenous communities.
• Experience and understanding of First Nations culture, and the geographic realities and social conditions within remote Indigenous communities.
• Excellent written and oral communication skills.
• Advanced computer skills (Outlook, Word, Excel, Access, PowerPoint, SharePoint).
• Must be willing to travel.


• Knowledge of health programming, client benefits and data management systems.
• Ability to establish relationships/partnerships with agencies & communities.
• Ability to work independently with the flexibility to work as part of a team.
• Ability to travel to remote/isolated communities by a variety of travel methods.
• Ability to manage time and prioritize objectives/activities.
• Ability to communicate in one of the First Nations dialects within the Sioux Lookout District is an asset.


1. Communicate and act as a non-clinical liaison between partners and clients.
2. Provide support to programs in coordination of health services.
3. Provide support to coordinate services based on community need and availability of accommodations and clinical space.
4. Provide linkage within the local health programs and the communities.
5. Collaborate with and assist health-care providers/ programs for delivery of services.
6. Assist in navigation of barriers that are identified with program/ service delivery.
7. Act as a resource to assist in providing culturally sensitive health care.
8. Provide outreach and promote the use of the Health Service Coordination Unit.
9. Provide assistance and other duties as assigned.

Job Application Form

Careers Form

Careers Form

Maximum upload size: 8MB

To apply for this job email your details to

Share This: