Case Management Nurse, Psychiatric Services, Ref #2023-070

  • Term
  • Sioux Lookout, ON
  • Salary Range: RN $73,585 – $94,708 per annum; RPN $65,209 - $83,928 CAD

Job Summary:

The Case Management Nurse will work in collaboration with the team members including the unit’s psychiatrists to support clients during their duration of their involvement with the service. The role provides nursing care and case management to psychiatric outpatients. The Case Management Nurse will complete mental health evaluations, use clinical and case management skills, and work with clients to establish individualized treatment plans, they will also work with internal and external partners to find resources for improved mental wellness.

The Case Management Nurse reports to the Manager of Psychiatric Services.


  • Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
  • A Bachelor’s degree in Nursing (RN), or a diploma in nursing (RPN) or their equivalents.
  • Completion of an accredited Psychiatric nursing education program is a definite asset.
  • Registration and good standing with College of Nurses of Ontario with commitment for ongoing maintenance, or the ability to become registered.
  • Minimum of 2 years’ related experience is required, preferable in a mental health, medical or hospital setting.
  • Preferable experience is a nurse who has worked with individuals with complex mental health issues, addiction issues, trauma, mental health diagnoses.
  • Preferred candidate is a nurse with healthcare and case management experience.
  • Demonstrated knowledge and application of the College of Nurses standards of practice
  • Knowledge of various psychiatric treatment modules is an asset.
  • Familiarity with the Ontario Mental Health Act
  • Demonstrated skill and competence to establish supportive trusting relationships with clients.
  • Knowledge of assessing and developing treatment plans for clients.
  • Experience with care plan development and complex case conferencing.
  • Strong negotiation and mitigation skills; ability to remain professional and composed during times of adversity.
  • Strong verbal and written communication skills.
  • Strong computer and technology skills (or ability to quickly learn and adapt) is required due to electronic documentation and care planning requirements.
  • Ability to engage in meaningful and solution-focused discussions with stakeholders and partners is imperative.
  • Ability to develop and maintain respectful, cooperative working relationships with Nodin staff, other SLFNHA departments, First Nations people, communities, community-based workers, and health care providers.
  • Ability to organize oneself and remain organized during times of priority shifting and pressure is imperative.
  • Demonstrated effective problem solving and critical thinking skills.
  • Connections with and understanding of community services, resources, and supports is an asset.
  • Demonstrated and proven ability to work within a multidisciplinary collaborative team as well as work independently.
  • Previous liaison experience with primary healthcare providers.
  • Professional integrity and the ability to maintain privacy and confidentiality is essential.
  • Knowledge of the people, culture, and mental health priorities of First Nations communities in the Sioux Lookout region is an asset.
  • Ability to communicate in one or more of the First Nations dialects of the Sioux Lookout region and previous experience working with First Nation communities is an asset.


  • Collaborates and serves on an interprofessional team using expertise in nursing, case management and resource identification for people with mental health needs.
  • Supports clients from waitlist to admission to discharge with linkage to other resources and follow up care to improve their general well-being and functioning.
  • Client empowerment using a strength-based approach.
  • Works holistically, ensuring care and discharge plans meet the physical, social, and emotional needs of clients.
  • After psychiatric assessment, establishes coordinated individualized care plans/goals based on Psychiatrist recommendations for improved mental wellness.
  • Works closely with psychiatrists to gather as needed client information and completes other assessments as required.
  • Creates a climate that allows direct communication between the case manager, the client, and appropriate service personnel to ensure a well-coordinated service system and optimize the outcome for all concerned.
  • Provides case management functions including engagement, support, assessment and planning, facilitation, education, community linking and care coordination, monitoring and evaluating, and advocating for options and services to meet client needs through communication and available resources.
  • Ensures a collaborative process is established that facilitates recommended treatment plans to assure appropriate care is provided for achieving client wellness and autonomy.
  • Interacts directly with referral source, physicians, and other services involved in client’s care.
  • Educates and supports family members/caregivers regarding the impact of mental health issues/diagnosis on individuals and their role in the treatment and recovery process.
  • Sensitivity to the needs of parents/caregivers and the ability to support and involve them in treatment plans.
  • Considers all community/health resources that can be integrated into care.
  • Facilitates referrals to other services as necessary.
  • On-going resource identification on appropriate providers and facilities throughout the continuum of services to meet health and human service needs.
  • Forms strong connections to a multitude of First Nation community resources.
  • Participates in quality activities and continuous improvement initiatives.
  • Advocates on behalf of clients to reduce barriers to care.
  • Crisis intervention.
  • Records client status/progress in a timely manner using the appropriate documentation system.
  • Exercises care and caution in protecting confidential and sensitive information related to clients and personnel.
  • Travel may be required occasionally but not extensive.
  • Other duties that may be deemed necessary by immediate Supervisor.

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Closing Date: Open until filled

Apply for Job

Do you self-identify as Indigenous?(Required)
Sioux Lookout First Nations Health Authority focuses on hiring qualified First Nation employees where possible. Self-identification is voluntary, the information is used to assist SLFNHA in hiring SLFNHA community members where possible and to help support candidates applying for roles.
Drop files here or
Max. file size: 2 MB.