Case Management Nurse, Developmental Services – 2023-134

  • Full Time
  • Sioux Lookout, ON
  • RN: $73,585 - $94,708; RPN: $65,209 - $83,928/annually CAD

Developmental Services has several services including developmental pediatrics. This service provides non acute pediatric services to individuals from the 33 remote northern communities served by Sioux Lookout First Nations Health Authority as well as clients residing in the Sioux Lookout region. The Developmental pediatricians’ complete assessments to evaluate, diagnose, and provide treatment recommendations. At times they will also provide time-limited follow up. Treatment and prevention plans are created with team members of the Developmental Service, to ensure treatment recommendations are implemented.

The Case Management Nurse will work in collaboration with the team members including the unit’s pediatricians and potentially psychologists & psychiatrists to support clients during their duration of their involvement with the service. The role provides nursing care and case management to pediatric outpatients. The Case Management Nurse will use clinical and case management skills, and work with clients to establish individualized treatment plans, they will also work with internal and external partners to find resources for support to families.

The Case Management Nurse reports to the Clinical Manager of Developmental Services.


  • Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
  • A Bachelor’s degree in Nursing (RN), or a diploma in nursing (RPN) or their equivalents.
  • Completion of an accredited Psychiatric nursing education program is a definite asset.
  • Registration and good standing with College of Nurses of Ontario with commitment for ongoing maintenance, or the ability to become registered.
  • Knowledge of the people, culture, and mental health priorities of First Nations communities in the Sioux Lookout region is critical.
  • Minimum of 2 years’ related experience is required, preferable in a pediatrics – complex care, mental health, medical or hospital setting.
  • Preferred candidate is a nurse with healthcare and case management experience.
  • Solid understanding of child development – motor, language, cognitive, emotional and social
  • Experience working with families who have children diagnosed with disorders including ADHD, Autism, cerebral palsy, DCD, Neurol muscular diseases, Mood disorders, global developmental delay & mental health challenges.
  • Demonstrated knowledge and application of the College of Nurses standards of practice.
  • Demonstrated skill and competence to establish supportive trusting relationships with clients.
  • Knowledge of assessing and developing treatment plans for clients using a strength based approach.
  • Experience with care plan development and complex case conferencing.
  • Strong negotiation, advocacy and mitigation skills; ability to remain professional and composed during times of adversity.
  • Strong verbal and written communication skills.
  • Strong computer and technology skills (or ability to quickly learn and adapt) is required due to electronic documentation and care planning requirements.
  • Ability to engage in meaningful and solution-focused discussions with stakeholders and partners is imperative.
  • Ability to develop and maintain respectful, cooperative working relationships with Developmental Services staff, other SLFNHA departments, First Nations people, communities, community-based workers, and health care providers.
  • Ability to organize oneself and remain organized during times of priority shifting and pressure is imperative.
  • Demonstrated effective problem solving and critical thinking skills.
  • Connections with and understanding of community services, resources, and supports is an asset.
  • Demonstrated and proven ability to work within a multidisciplinary collaborative team as well as work independently.
  • Previous liaison experience with primary healthcare providers.
  • Professional integrity and the ability to maintain privacy and confidentiality is essential.
  • Ability to communicate in one or more of the First Nations dialects of the Sioux Lookout region and previous experience working with First Nation communities is an asset.
  • The ability to perform the requirements of the position on a regular basis.

 Duties & Responsibilities:

  • Collaborates and serves on an interprofessional team using expertise in nursing, case management and resource identification for children & their families.
  • Supports clients from waitlist to assessment to discharge with linkage to other resources and follow up care to improve their general well-being and functioning.
  • Assists with waitlist management and triage.
  • Works closely with pediatricians to gather as needed client information and completes other assessments as required.
  • Establishes coordinated individualized care plans/goals based on Developmental pediatrician & allied health team recommendations.
  • Completes med reviews and organizes follow up
  • Client empowerment using a strength-based approach.
  • Works holistically, ensuring care and discharge plans meet the physical, social, and emotional needs of clients.
  • Creates a climate that allows direct communication between the case manager, the client, and appropriate service personnel to ensure a well-coordinated service system and optimize the outcome for all concerned.
  • Provides case management functions including engagement, support, assessment and planning, facilitation, education, community linking and care coordination, monitoring and evaluating, and advocating for options and services to meet client needs through communication and available resources.
  • Interacts directly with referral source, physicians, and other services involved in clients care.
  • Educates and supports family members/caregivers regarding diagnosis and outcomes.
  • Sensitivity to the needs of parents/caregivers and the ability to support and involve them in goals and plans.
  • Considers all community/health resources that can be integrated into care.
  • Facilitates referrals to other services as necessary.
  • On-going resource identification on appropriate providers and facilities throughout the continuum of services to meet health and human service needs.
  • Forms strong connections to a multitude of First Nation community resources.
  • Participates in quality activities and continuous improvement initiatives.
  • Advocates on behalf of clients to reduce barriers to care.
  • Records client status/progress in a timely manner using the appropriate documentation system.
  • Exercises care and caution in protecting confidential and sensitive information related to clients and personnel.
  • Travel (day and overnight) will be required.
  • Other duties that may be deemed necessary by immediate Supervisor.

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