Privacy Program

Privacy Program

Sioux Lookout First Nations Health Authority (SLFNHA), takes privacy and confidentiality seriously, as a part of our privacy culture. With privacy and information accountability, SLFNHA has the privacy management program to monitor privacy and security data compliance, on an ongoing basis. SLFNHA has a privacy governance structure in place that distributes accountability and responsibility for privacy management and oversight to the appropriate individuals and bodies, including the SLFNHA Board; Executive team that includes the ED, COO and CAO; the program directors and the designated Privacy Officer as the contact person for overseeing and managing the SLFNHA privacy program and privacy compliances associated with our privacy and confidentiality policies. And that will reflect in our practices and compliance with the Provincial (PHIPA – Personal Health Information Protection Act) and Federal (PIPEDA – Personal Information Protection and Electronic Documents Act) legislation and the principles of OCAP.

 

SLFNHA Privacy Practices

 

SLFNHA PRIVACY STATEMENT – Statement of Information Practices

Collection of Personal Health Information (PHI)

We collect personal health information about you either directly from you or from a person designated to make care decisions on your behalf. We collect PHI in order to provide you with health care by us or to assist in the provision of healthcare to you by other healthcare providers. The personal health information that we collect may include your name, date of birth, address, treaty number, health history, other records of your visits, the care that you received either at Sioux Lookout First Nations Health Authority or from other healthcare providers and the care you received during those visits. Occasionally, we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits us to do so. We make sure that only those people who need to see your personal health records are allowed to look at them. We protect your Personal Health Information /Personal Identifiable Information through our privacy policies and by adopting appropriate safeguards and security measures.

Permitted uses and disclosures of PHI

We may use and disclose your PHI:

  • To communicate with your various health care providers including your family physician and/or other health care institutions for continuity of care, to treat/support and care for you (unless you tell us otherwise)
  • To receive payment for your treatment and care (e.g. from OHIP, NHIB, WSIB, your private insurer, or other payers) 
  • To plan, administer and manage our internal operations; deliver programs and services; and to conduct risk management activities
  • To conduct quality improvement activities (such as sending client satisfaction surveys)
  • To teach, conduct research (only under strict rules overseen by a research ethics board) and compile statistics
  • For funding purposes to improve our programs and services
  • To contact a relative, friend or alternate decision-maker, if the client is unable to make decision
  • To comply with legal and regulatory requirements
  • To fulfill other purposes as permitted or required by law

Your choices and rights on your PHI:

You may access and correct your PHI or withdraw or withhold your consent by contacting us (subject to legal exceptions).

Our commitments to protect your PHI:

  • We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal
  • We conduct audits and complete investigations to monitor and manage our privacy compliance
  • We take steps to ensure that everyone who performs services for us to protect your privacy and only use your personal health information for the purposes you have consented to.

For more information about our privacy protection practices, or to raise a concern with our practices, please contact us at:

By mail:

Kiruthika R, Privacy Officer
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen St, Sioux Lookout, ON P8T 1B8
 
Telephone: 807-737-3933
Email: privacy@slfnha.com
 

You also have the right to complain to the Information and Privacy Commissioner of Ontario, if you think we have violated your rights.

The commissioner can be reached below.

2 Bloor Street East, Suite 1400, Toronto, Ontario
M4W 1A8
 

Phone: 416-326-3333 / 800-387-0073 | Fax: 416-325-9195 | TTY: 416-325-7539

Email: info@ipc.on.ca / commissioner@ipc.ca