Phone: (807) 737-3850
Fax: (807) 737-3722
Toll Free: 1-888-303-1334

HISTORY

The Sioux Lookout First Nations Health Authority (SLFNHA) was established in March 1990 as a result of the Scott, McKay and Bain Health Panel Report and was mandated to be responsible for health service delivery and client advocacy.

Prior to September 1995, certain non-medical health services, such as transportation, accommodation and translation services were contracted out and administered under other organizations.  In March 1993, direction was given by NAN Chiefs Resolution 93/16, to establish a co-ordination and communication system that ensures that such organizations that deliver these services involve and work in co-operation with SLFNHA.

SLFNHA developed a Comprehensive Client Services Department (CSD) Proposal and was approved by NAN Resolution 94/67 on November 30, 1994 for submission to Medical Services Branch for negotiation.  The proposal was submitted on January 1995.  Approval was received during the summer of 1995 and the implementation took effect on September 1995.

GOAL

The one Major goal of the Client Services Department is:

"To enhance the quality of non-medical services to First Nations Clients."

SERVICES

It is the policy of the CSD that prospective clients and/or escorts must be "Prior Approved" by Non-Insured Health Services (NIHS) before receiving services from the CSD.  The client and/or escort must have an appointment letter which contains a proper "Prior Approval" number issued by the Sioux Lookout Zone NIHS Office.